REFUND POLICY

Please remember that there are no refunds for our events, programs, and coaching. By signing up and/or scheduling sessions, you agree to the terms provided below. 

Membership area: There are no refunds or proration on the membership area subscriptions. By signing up to become a member of Hearts & Hips, you receive full access starting the day of sign up to all content provided within the Dragonfly Somatic Wellness, LLC membership area. At any time, you have the option of not engaging, participating, and canceling your membership. 

Coaching: If you are unable to attend a scheduled session, a 24-hour notice for cancellations is required. Late notifications or no-shows: you will forfeit the session, and the money you’ve paid will not be refunded or transferred to another session date/time.  

PleasurePlayshop™: If you are unable to attend, we will do our best to transfer you to another playshop of your choice; you will need to notify us at least 12 hours before the start time. Late notifications or no-shows: the money you’ve paid will not be refunded or transferred. 

Goddess Retreats: If you are unable to attend, we will do our best to transfer you to another Goddess Retreat of equal value; if there are less than 4 weeks before the Goddess Retreat, we will do our best, but we cannot promise that we can move you to another Goddess Retreat and the money you’ve paid will not be refunded. Payment is due in full 4 weeks before the event starts. Event registrations are non-transferable. Should you desire to transfer to another Goddess Retreat from the one you initially signed up for, there will be a $400 administrative fee.

Private Immersions: If you are unable to attend your scheduled Immersion, it will be scheduled for the next Immersion opening. Due to the added expense and time required to prepare for Immersions, we require a 7-day notice if you are unable to attend. If it is less than 7 days prior to the Immersion, there will be a $400 administration fee.  

Note: If Dragonfly Somatic Wellness is canceling any of the above, Coaching, PleasurePlayshop™, Retreat, and Immersions. You will be notified as soon as possible.

You will not forfeit any time or money paid. We will reschedule any session time or event to another time that works for Dragonfly Somatic Wellness and the attendee/student-client. If it is an event, we will reschedule it for an event that is the same or of equal value.

Updated: 01/2025