Refund, Terms of Use & Privacy Policy
Refund Policy
Dragonfly Somatic Wellness, LLC operates the dragonflylee.com, heartsandhips.com, and pureorgasmiclove.com websites under the Dragonfly Lee brand.
Please remember that there are NO REFUNDS for our events, retreats, programs, pleasureplayshops, online membership, or coaching. By signing up and/or scheduling sessions, you agree to the terms provided below.
COMMUNITY MEMBERSHIP AREA: There are no refunds or prorations for membership area subscriptions. By signing up to become a member, you receive full access to all content provided within the Hearts & Hips membership area starting the day of sign-up. At any time, you have the option of not engaging, participating, or canceling your membership.
COACHING: If you are unable to attend a scheduled session, a 24-hour notice for cancellations is required. Late notifications or no-shows: you will forfeit the session, and the money you’ve paid will not be refunded or transferred to another session date/time.
PLEASUREPLAYSHOP™: If you are unable to attend, we will do our best to transfer you to another playshop of your choice, or hold it for a future offering; you will need to notify us at least 12 hours before the start time. Late notifications or no-shows: will not be transferred.
RETREATS: If you are unable to attend, we will do our best to transfer you to another Retreat of equal value; if there are fewer than 4 weeks before the Retreat, we will do our best, but we cannot promise that we can move you to another Retreat, and the money you’ve paid will not be refunded. Payment is due in full 4 weeks before the event starts. Event registrations are non-transferable. Should you decide to transfer to another Retreat from the one you initially signed up for, there will be a $400 administrative fee.
PRIVATE IMMERSIONS: If you are unable to attend your scheduled Immersion, it will be scheduled for the next Immersion opening. Due to the added expense and time required to prepare for Immersion, we require a minimum of 14 days’ notice if you are unable to attend. If it is less than 14 days prior to the Immersion, there will be a $400 administration fee.
NOTE: If it is Dragonfly Somatic Wellness canceling any of the above, Coaching, PleasurePlayshop, Retreats, and Immersions. You will be notified as soon as possible. You will not forfeit any time or money paid. We will reschedule any session time to another time that works for Dragonfly Somatic Wellness and the attendee/student-client. If it is an in-person event, we will reschedule it for an event that is the same or of equal value.
Terms of Use
Your well-being is very important to Dragonfly Somatic Wellness, LLC, operating the dragonflylee.com, heartsandhips.com, and pureorgasmiclove.com websites under the Dragonfly Lee brand, which provide the Services.
This page is used to inform website/service visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Services.
Your use of and/or visitation to use our Service, you are agreeing to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service.
WHO WE ARE
Our service/website addresses are: dragonflylee.com, heartsandhips.com, pureorgasmiclove.com, and dragonflysomaticwellness.com
AGE
The Website is not intended for anyone under the age of 18. We are not responsible for people under the age of 18 using our website or in contact with the materials provided. If you are using this website you are confirming that you are at least 18+ years of age.
MEDICAL ADVICE
This content is for informational and educational purposes only and is not intended to diagnose medical or psychological conditions nor to claim to prescribe, prevent, treat, mitigate or cure such conditions. The information contained is not intended to replace a one-on-one relationship with a doctor or mental health professional. All viewers of this content are advised to consult their doctors or qualified health professionals regarding specific health questions and before beginning any new exercise, nutrition, or lifestyle program. Individual results may vary, and no guarantees of specific outcomes are made.
INTELLECTUAL PROPERTY NOTICE
All content on Dragonfly Somatic Wellness, LLC, including, without limitation dragonflylee.com, heartsandhips.com, pureorgasmiclove.com, and other Dragonfly Somatic Wellness, LLC or Dragonfly Lee trademarks, services marks, and all related names, logos, designs, and slogans. Including LoveLetters, videos, podcasts, written posts, courses and other materials distributed via the Website or otherwise, is owned by Dragonfly Somatic Wellness, LLC and its licensors are protected by the U.S. and international copyright, trademark, and other intellectual property laws. All rights in and to such content are reserved. Reproduction of any content, in whole or in part, without written permission is strictly prohibited.
All other names, logos, product and service names, designs, and slogans on the service are the trademarks of their respective owners.
USAGE RESTRICTIONS AND PROHIBITED ACTIVITIES WHILE USING THE SERVICE
You may use the service/website only for lawful purposes and in accordance with these Terms of Use. You agree not to use the service/website:
– In any way that violates any applicable federal, state, local or international law or regulation.
– For the purpose to exploit, harm or attempt to exploit or harm any human, including minors, in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.
– To transmit, or procure the sending of, any advertising or promotional material including “spam” or any other similar solicitation.
– To impersonate or attempt to impersonate Dragonfly Somatic Wellness, LLC, Dragonfly Lee, or any employee, another user or any other person or entity (including, without limitation, by using email addresses or screen names associated with any of the foregoing).
ABUSE OF SERVICE ACTION
Monitoring and Enforcement:
– Remove or refuse to post any user contributions for any or no reason in our sole discretion.
– Take any action with respect to any user contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such user violates the Terms of Use, infringes any intellectual property right or other rights of any person or entity, threatens the personal safety of users of the service or the public or could create a liability for Dragonfly Somatic Wellness, LLC.
– Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the service.
Privacy Policy
Your privacy is very important to Dragonfly Somatic Wellness, LLC, operating the dragonflylee.com, heartsandhips.com, and pureorgasmiclove.com websites under the Dragonfly Lee brand, which provide the Services.
This page is used to inform website/service visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Services, the dragonflylee.com, heartsandhips.com, and pureorgasmiclove.com websites.
Your use of and/or visitation to use our Service, you are agreeing to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service.
YOUR CONTACT INFORMATION
We don’t rent, sell, give or share any of your contact information. We value our relationship with you and we value your privacy. Your information is never made available without your explicit consent.
COMMENTS
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. Comments are currently turned off.
MEDIA
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
COOKIES
If you leave a comment on our site, you may opt into saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
LINKS TO OTHER SERVICES
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
AFFILIATE LINKS
This website contains affiliate links. If you buy the products featured on this site, we receive a small commission. This commission goes towards the expenses of maintaining this service as well as promoting education to help others. We only feature products and companies that we believe in and trust.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
ANALYTICS/LOG DATA
Whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
WHO WE SHARE YOUR DATA WITH
We will not use or share your information with anyone except as described in this Privacy Policy.
HOW LONG WE RETAIN YOUR DATA
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time. Website administrators can also see and edit that information.
WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have an account on this site or have left comments, you can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
SECURITY
We value your trust in providing us with your personal information, thus we are striving to use commercially acceptable means of protecting it. Please remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Contact Us
If you have any questions or suggestions about our Refund, Privacy or Terms of Use Policy, do not hesitate to contact us at contact@dragonflylee.com.
Updated: 01/2026
